Privacy Policy

Petite Vous / Red Bay Republic
Last Updated: June 2026

1. Introduction

Petite Vous / Red Bay Republic ("Petite Vous", "we", "us", "our") is committed to protecting the privacy of individuals and handling personal information responsibly and in accordance with Australian privacy laws.

This Privacy Policy explains how we collect, use, disclose, store and protect personal information when you interact with our business, including through our website, wholesale account applications, trade enquiries, orders, supplier relationships and other business dealings.

By accessing our website or providing personal information to us, you agree to the collection, use and disclosure of your information in accordance with this Privacy Policy.

2. The Personal Information We Collect

As a wholesale business, we primarily collect personal information relating to individuals acting on behalf of businesses, including retailers, distributors, stockists, suppliers and service providers.

The personal information we may collect includes:

  • Name

  • Job title or position

  • Business name

  • Australian Business Number (ABN)

  • Business address

  • Postal address

  • Email address

  • Telephone number

  • Mobile number

  • Account login credentials

  • Payment and transaction information

  • Credit references and trade account information

  • Records of communications with us

  • Website usage information

  • IP address and device information

Where necessary for trade account approval or credit arrangements, we may collect additional information relating to directors, business owners or authorised representatives.

3. How We Collect Personal Information

We collect personal information directly from you when you:

  • Apply for a wholesale account

  • Submit a trade application

  • Place an order

  • Contact us by email, telephone or online forms

  • Subscribe to product updates or business communications

  • Attend trade events or exhibitions

  • Participate in promotions or surveys

  • Engage with us through social media or other communication channels

We may also collect information from third parties, including:

  • Business directories

  • Credit reporting agencies

  • Trade references

  • Publicly available sources

  • Service providers assisting with account verification

4. Why We Collect Personal Information

We collect, hold and use personal information for purposes including:

  • Assessing and approving wholesale account applications

  • Establishing and managing customer accounts

  • Processing orders and deliveries

  • Providing customer service and support

  • Managing business relationships

  • Verifying business identity and trading status

  • Assessing credit applications and payment arrangements

  • Maintaining records of transactions

  • Communicating product information, pricing updates and promotions

  • Improving our products, services and website

  • Protecting against fraud and unauthorised activity

  • Complying with legal and regulatory obligations

We will only collect personal information that is reasonably necessary for our business activities or as otherwise permitted by law.

5. Direct Marketing

From time to time, we may send information relating to:

  • New product releases

  • Wholesale pricing updates

  • Trade promotions

  • Industry news and events

  • Business announcements

We will only send direct marketing communications where permitted under applicable laws.

You may opt out of receiving marketing communications at any time by:

  • Clicking the unsubscribe link in our emails; or

  • Contacting us using the details below.

6. Cookies and Website Analytics

Our website may use cookies, analytics tools and similar technologies to:

  • Operate and improve website functionality

  • Remember user preferences

  • Analyse website traffic and performance

  • Monitor website security

  • Improve user experience

Information collected through these technologies may include:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on the website

  • Referring websites

You can control cookie settings through your browser preferences, although some website functionality may be affected.

7. Disclosure of Personal Information

We may disclose personal information to:

  • Freight and logistics providers

  • Payment processors and financial institutions

  • Credit reporting agencies and trade references

  • Government agencies, regulators or law enforcement bodies where required by law

We do not sell personal information to third parties.

 

8. Security of Personal Information

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification and disclosure.

Security measures may include:

  • Secure website encryption (SSL)

  • Password-protected systems

  • Access controls for authorised personnel

While we take reasonable precautions, no method of electronic transmission or storage is completely secure and we cannot guarantee absolute security.

9. Access to and Correction of Personal Information

You may request access to personal information we hold about you.

You may also request correction of any information that is inaccurate, incomplete, out of date, irrelevant or misleading.

Requests should be made using the contact details below.

We may require verification of identity before granting access or making corrections.

10. Retention of Information

We retain personal information for as long as reasonably necessary to:

  • Provide products and services

  • Maintain business records

  • Comply with taxation, accounting and legal obligations

  • Resolve disputes

When information is no longer required, we take reasonable steps to securely destroy this information.

11. Changes to this Privacy Policy

We may amend this Privacy Policy from time to time to reflect changes in our business practices, legal requirements or operational needs.

The latest version will always be available on our website and will take effect upon publication.

12. Contact Us

If you have questions, concerns or complaints regarding this Privacy Policy or our handling of personal information, please contact:

Petite Vous / Red Bay Republic Head Office
Email: [email protected]

M: +61 (0) 450 828 787